Error code -1100 or -3100 – Error while loading the blank

Is the blank gripper fully retracted?

How to check this:

1. Open the multi-purpose compartment.
2. Make sure that the blank gripper (marked orange) is fully retracted (i.e. in the default position).

The fully retracted blank gripper (marked orange)

Does the corresponding end switch or sensor now send a signal?

How to check this:

1. Start DentalCNC.
2. Open the DentalCNC Application settings. For this, select the following icon in the main icon bar: 
3. Open the Machine maintenance view. For this, select the following icon in the lower icon bar: 
4. Check if the upper icon labeled 10 in the DG column is highlighted.
• If the icon is highlighted, the end switch is sending a signal.

Icon which needs to be highlighted (marked orange)

Does the corresponding end switch or sensor now send a signal?

How to check this:

1. Start DentalCNC.
2. Open the DentalCNC Application settings. For this, select the following icon in the main icon bar: 
3. Open the Machine maintenance view. For this, select the following icon in the lower icon bar: 
4. Check if the upper icon labeled 10 in the DG column is highlighted.
• If the icon is highlighted, the end switch is sending a signal.

Icon which needs to be highlighted (marked orange)

Does increasing the incoming air pressure solve the issue?

How to check this:

1. Open the multi-purpose compartment.
2. Remove the cooling liquid tank.
3. Use the compressed air regulator (marked orange) to increase the incoming air pressure depending on the discs you use:
   • For cobalt-chrome discs: 8 bar (120 psi)
   • For other materials: 7 bar (100 psi)
4. Load and unload the heaviest disc that you use.

The location of the compressed air regulator (depends on the series)

Are the gripper and blank changer flap (swivel axis) blocked?

How to check this:

1. Open the working chamber door.
2. In the working chamber:
   1. Check if there are any objects in the swivel range of the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead flap (swivel axis).
   2. Check if there are any objects in the extension range of the blank gripper.
3. Check if the blank holder including its cracks are soiled by machining debris.
4. Open the multi-purpose compartment.
5. In the multi purpose compartment:
   1. Check if there are any objects in the swivel range of the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead flap (swivel axis).
   2. Check if there are any objects in the extension range of the blank gripper cylinder.
6. Check if there are any objects in the loading position of the blank magazine Part of the blank changer in which you store the blanks for automatic loading. (marked orange).


The loading position (marked orange)

Recommendation

• Contact customer service.

Recommendation

It may have been a temporary issue.

• Restart the job.

Recommendation

The end switch needs to be adjusted or exchanged.

• Contact customer service.

Recommendation

1. Test the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead:
1. Mount blanks of different materials to all blank magazine Part of the blank changer in which you store the blanks for automatic loading. slots.
• If the following applies, the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead test is successful:
1. All blanks were successfully loaded and unloaded.
2. The gripper and swivel axis moved steadily and smoothly.
2. If the blank magazine Part of the blank changer in which you store the blanks for automatic loading. test was not successful: Contact customer service.

Recommendation

1. Remove all objects that block the swivel axis and blank gripper.
2. Thoroughly clean the blank holder.
3. Test the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead:
1. Mount blanks of different materials to all blank magazine Part of the blank changer in which you store the blanks for automatic loading. slots.
• If the following applies, the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead test is successful:
1. All blanks were successfully loaded and unloaded.
2. The gripper and swivel axis moved steadily and smoothly.
4. If the blank magazine Part of the blank changer in which you store the blanks for automatic loading. test was not successful: Contact customer service.

Recommendation

• Contact customer service.

Service: Recommendation

Recommendation

The gripper may need adjustment. See ‘Calibrating the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead’.

• Contact customer service.