Maintenance
Some day-to-day basic maintenance and preventive maintenance is essential to keep the machine mechanics and electric components in good condition for proper machining results.
It is your responsibility to make sure that preventive maintenance, as well as basic maintenance, is performed.
You are the only one who can ensure that your machine receives the proper maintenance care.
Basic maintenance
Basic maintenance includes tasks which are part of everyday operation. You are responsible to ensure that these tasks are carried out according to the maintenance table. You only need minimal manual skills for these tasks and most required tools are provided with the machine.
Maintenance section
Servicing
Customer service is your main contact for all service related questions. It provides you with spare parts, maintenance instructions and performs the preventive maintenance on request.
- When your machine is delivered or installed, ask the service technician for contact details of the customer service team. We recommend that you schedule the first preventive maintenance at this time to ensure proper maintenance of your machine.
Warranty
The machine and the extra equipment Physical component which must be obtained separately and which adds new functionality to your machine. are warranted for a period of 24 months or 2,000 operating hours, whatever comes first. The warranty covers defects in materials or fabrication as long as the regulations for using the machine in all documents are followed.
Of course, the warranty also covers wear parts as long as their failure cannot be attributed to the function-related abrasion.