Applies to: DentalCAM & DentalCNC 7.08

Updating DentalCAM and DentalCNC

How do I update the applications? Is there an automatic update function?

We all like it when good things continue to improve. That's why we regularly add new functions to the applications and improve existing ones. Sometimes even an update is required: New machines, new materials and new extra equipmentClosed Physical component which must be obtained separately and which adds new functionality to your machine. require an update to work with the manufacturing softwareClosed Term for the software package consisting of DentalCAM and DentalCNC..

There are 2 ways to update your existing installation:

  • Automatically via the update function in DentalCNC (recommended)
  • Manually via an installation package. Ask customer service for the latest installation package.

Only perform any updates when the machine is not processing.

NOTICE

Incorrect job execution and damaging of the CNC machine if the program version is outdated and/or incompatible

If you use DentalCAM and/or DentalCNC versions that are outdated or incompatible with your CNC machine, jobs may be calculated or machined incorrectly or the machine may get damaged.

  • Only install the latest DentalCAM and DentalCNC version that is available for your CNC machine.
  • Always update DentalCAM and DentalCNC to the latest version that is available for your CNC machine.

Standard update

Depending on whether you want to use the automatic update function or not, prepare the update accordingly.

Updating from DentalCAM 6 to DentalCAM 7

The update from DentalCAM 6 to DentalCAM 7 is different than a normal update because a good amount of the base technology has changed:

  • DentalCAM & DentalCNC no longer use dongles.
  • DentalCAM & DentalCNC require a license key to function properly. The license is bound to the machine (control unit) in which the applications were licensed. Therefore, you need a license key for every machine.
  • A free license is also required if you only use DentalCNC.
  • The old dongle might still be required:
    • If you want to continue working DentalCAM 6 or fewer.
    • If you bought your machine after 2017/01/01, you are entitled to a free update: DentalCAM uses the dongle during installation to determine whether you are entitled to a free update.
    • If you only use DentalCNC, the application uses the dongle during installation to verify that you are entitled to a free upgrade.
  • DentalCAM 7 requires a new installation. There is no direct update option. You can use Version 6 and 7 on the same computer and import the blank archive from Version 6 into Version 7 (<MadCap:xref href="../../Global_CAM/GLB_CAM_Setting-up-apps-connection-to-machine.htm#CopyArchive6to7"><span style="font-family: 'FontAwesome';" class="mcFormatFamily"><span style="font-size: 5pt;" class="mcFormatSize"></span></span> chapter , page 1</MadCap:xref>).

For more licensing information, see here.

If you bought your machine before 2017/01/01, proceed as follows:

  1. Retrieve the machine serial number and the number of control unit.
  2. Contact customer service and obtain the installation package. Also obtain the license key.
  3. Install the applications.
  4. Enter the license key.