Applies to: DentalCAM & DentalCNC 8.11

Updating DentalCAM and DentalCNC

Updates are an important part of software maintenance.

Automatic updates

The automatic update function allows you to download new DentalCAM & DentalCNC versions and firmware versions for your machine in 1 package. Not every update contains a new firmware version for all machine types.

If an update is available, the following icon is displayed in the main icon bar of DentalCAM and DentalCNC:

 

For Z4 machines, an update is only possible via DentalCNC.

Recommendation: If the computer is connected to a machine, use DentalCNC to update. The update via DentalCAM is useful if you only use DentalCAM on one computer and therefore do not receive any update notifications via DentalCNC.

Automatic firmware updates

The firmware is installed during the automatic update under the following conditions:

  • The update contains a new firmware version for the connected machine.

  • There is a connection to the machine.

  • You start the update via DentalCNC.

How to perform automatic updates

The DentalCAM and DentalCNC installation package contains multiple components. The following table lists these components and tells you whether they are optional or required:

Component Description When will it be installed? Required when updating?

DentalCAM/DentalCNC core applications

The main applications that you will work with.

DentalCAM: If selected

DentalCNC: Automatically

Yes

USB/Ethernet driver

Establishes a connection to the machine.

Only if selected in the setup programClosed A separate program called "Setup.exe" which installs the applications on your hard drive.

No

STL viewer

A third party tool for viewing STL files. Use it to check things such as wall thickness, drilling diameters, fittings, etc.

Only if selected in the setup programClosed A separate program called "Setup.exe" which installs the applications on your hard drive.

No

Material database

Contains data of the supported blank types including adapted machining strategies.

Automatically

DentalCNC will automatically update the material database independently of the applications if DentalCNC can access the internet.
NOTICE

Damaging of the control unit when a firmware update is interrupted

If the firmware update is interrupted, the control unit of the machine may become permanently damaged.

  • Only update the firmware if a permanent electrical supply of the machine and the computer is guaranteed.
  • Only update the firmware if the computer's operating system is stable and is free of malware.
  • Only update the firmware if the connection between the computer and the machine is stable. Always use a wired connection during the update.
  • Do not disconnect the machine or the computer from the electrical source nor switch off the machine or computer during a firmware update.
  • Do not close DentalCNC during a firmware update.

  1. Switch on the machine at the main power switch.

  2. Start DentalCAM or DentalCNC and make sure that the application can access the Internet. If necessary, adjust your firewallClosed Security software which monitors the network data to block harmful data. settings.

    Recommendation: To prevent the update from starting twice, close the other program.

  3. If you use DentalCAM for updates, make sure that the program is not calculating a job.

    • If it finds an update, the following icon is displayed in the main icon bar:

  4. Select the following icon:

  5. Confirm the current message.

    • The following happens:

      1. The program downloads the update.

      2. The firmware is updated under the conditions described.

      3. When the download has finished, the application displays a corresponding message.

  6. Confirm the current message.

    • The following happens:

      1. The application closes.

      2. The download folder opens.

  7. Start Setup.exe.

    • The setup window opens.

  8. Continue with configuring the update.

Configuring updates

If you have started the update, the setup window is displayed.

The setup window: Configure an update

  1. Deactivate all anti-malware applications and firewallsClosed Security software which monitors the network data to block harmful data. for the duration of the installation to avoid interference with the update.
  2. Activate the Update option.
  3. Activate the Create Desktop Icon option (optional).
  4. Activate the Install USB/Ethernet driver option (optional).
  5. Leave the text in the Destination folder input field as it is. Otherwise, the setup programClosed A separate program called "Setup.exe" which installs the applications on your hard drive. will install a second copy of the applications instead of updating the existing installation.
  6. To start the update, select the following icon:
  7. To check for installation wizardsClosed Application which installs software on your hard drive and leads you through every single step. that are displayed behind the setup window, drag the setup window to the side.
  8. Install all components with the help of the installation wizardsClosed Application which installs software on your hard drive and leads you through every single step..
  9. Activate all your anti malware applications.

    10. Does not apply to Z4 with an internal CAM computerClosed The computer that is connected to your machine and which runs DentalCAM and DentalCNC.. Never install anti malware applications on the internal CAM computerClosed The computer that is connected to your machine and which runs DentalCAM and DentalCNC. of the Z4.

  10. With an automatic update: Switch off the machine at the main power switch. Wait 10 seconds. Switch on the machine at the main power switch.
  11. Z4: If the machine has an internal CAM computerClosed The computer that is connected to your machine and which runs DentalCAM and DentalCNC.: Press the start button.
  12. Z4: If the machine has an external CAM computerClosed The computer that is connected to your machine and which runs DentalCAM and DentalCNC.: Start the CAM computerClosed The computer that is connected to your machine and which runs DentalCAM and DentalCNC..
  13. Start DentalCNC.
  14. If DentalCNC cannot establish a connection to the machine, set the port number.
  15. In case of a manual update or if no machine was connected during the automatic update, check if a firmware update is available. Manually updating the firmware of the machine
  1. Obtain the installation package which is provided as a ZIP fileClosed A compressed file which contains multiple other files. Has the .ZIP file extension. ZIP files must be unzipped before use..
  2. Quit .
  3. Unpack the installation package onto the local hard drive of the CAM computerClosed The computer that is connected to your machine and which runs DentalCAM and DentalCNC..
    1. Right-click onto the ZIP fileClosed A compressed file which contains multiple other files. Has the .ZIP file extension. ZIP files must be unzipped before use. and select Extract all from the context menu.
    2. Enter a destination folder into the input field or select Browse… and navigate to the desired folder.
    3. Select Extract.
    • Windows® unpacks the installation data into the selected folder.
  4. Start Setup.exe in the folder with the installation data.
  5. If Windows® asks you whether Setup.exe may make changes to your computer, select Yes.
  6. If Windows® Defender SmartScreen notifies you that it prevented the start of an unknown app to protect the PC, do the following:
    1. Select Further information.
    2. Select Run anyway.
    • The settings window opens.
  7. Continue with configuring the update.

What's next?

If you want to install a firmware version manually:

Manually updating the firmware of the machine

Otherwise, you can start the programs and continue working.

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