Applies to: DentalCAM & DentalCNC 8.10

Updating DentalCAM and DentalCNC

How do I update the applications? Is there an automatic update function?

We all like it when good things continue to improve. That's why we regularly add new functions to the applications and improve existing ones. Sometimes even an update is required: New machines and new extra equipmentClosed Physical component which must be obtained separately and which adds new functionality to your machine. may require an update to function in DentalCAM & DentalCNC.

List of DentalCAM & DentalCNC 8 release notes: What’s new?

If an update is available, the following icon displays in ’s main icon bar:

The update icon in DentalCNC‘s main icon bar (marked orange)

Use the update option in the setup program to update the applications within version 8

If a previous version of DentalCAM & DentalCNC 8 is installed on your CAM computerClosed The computer that is connected to your machine and which runs DentalCAM and DentalCNC., you can update the applications via the update option in the setup programClosed A separate program called "Setup.exe" which installs the applications on your hard drive..

There are 2 ways to obtain the latest setup programClosed A separate program called "Setup.exe" which installs the applications on your hard drive.:

  • Download it via the update function in DentalCNC (recommended).
  • Ask customer service for the latest installation package.

Updating to version 8 from version 7 or below requires a new installation

Upgrading to DentalCAM & DentalCNC 8 from version 7 or below requires a new installation. Version 8 will be installed alongside your existing installation. Afterwards, you will need to setup the applications as with a new installation.

  1. Obtain the installation package from customer service.
  2. Install DentalCAM & DentalCNC 8. Installing DentalCAM & DentalCNC
  3. Customize the applications to your needs. Adjust DentalCAM and DentalCNC to your needs

How to update DentalCAM & DentalCNC

The DentalCAM and DentalCNC installation package contains multiple components. The following table lists these components and tells you whether they are optional or required:

Component Description When will it be installed? Required when updating?

DentalCAM/DentalCNC core applications

The main applications that you will work with.

Automatically

Yes

C++ Runtime Environment

Technical basis for the applications. It does not have any function visible to the user

Automatically

Yes

USB/Ethernet driver

Establishes a connection to the machine.

Only if selected in the setup programClosed A separate program called "Setup.exe" which installs the applications on your hard drive.

No

STL viewer

A third party tool for viewing STL files. Use it to check things such as wall thickness, drilling diameters, fittings, etc.

Only if selected in the setup programClosed A separate program called "Setup.exe" which installs the applications on your hard drive.

No

Material database

Contains data of the supported blank types including adapted machining strategies.

Automatically

DentalCNC will automatically update the material database independently of the applications if DentalCNC can access the internet.

Preparing for update

Depending on whether you want to use the automatic update function or not, prepare the update accordingly.

The automatic download function allows you to download new DentalCAM & DentalCNC versions and firmware versions for your machine in 1 package.

New firmware versions will be automatically installed after a new DentalCAM & DentalCNC version has been downloaded via the automatic update function.

NOTICE

Damaging of the control unit when a firmware update is interrupted

If the firmware update is interrupted, the control unit of the machine may become permanently damaged.

  • Only update the firmware if a permanent electrical supply of the machine and the computer is guaranteed.
  • Only update the firmware if the computer's operating system is stable and is free of malware.
  • Only update the firmware if the connection between the computer and the machine is stable. Always use a wired connection during the update.
  • Do not disconnect the machine or the computer from the electrical source nor switch off the machine or computer during a firmware update.
  • Do not close DentalCNC during a firmware update.

You can start the automatic download of new DentalCAM & DentalCNC versions as follows:

  1. Switch on the machine at the main power switch.
  2. Start DentalCNC and make sure that the application can access the internet. If necessary, adjust your firewallClosed Security software which monitors the network data to block harmful data. settings.

    • DentalCNC automatically searches for an update over the internet.

      If it finds an update, the following icon displays in the main icon bar:

  3. Select the following icon:
  4. Confirm the current message.
    • The following happens:
      1. DentalCNC downloads the update. This may take some time, depending on the speed of your internet connection (download size: approx. 700 MB).
      2. If a firmware update is available, it will be installed automatically. If no connected machine is found, you will need to manually install the firmware update after the DentalCAM & DentalCNC update has finished.
      3. When the download has finished, DentalCNC displays a corresponding message.
  5. Confirm the current message.
    • The following happens:
      1. DentalCNC closes.
      2. The download folder opens.
  6. Start Setup.exe. If Windows® asks you whether Setup.exe may make changes to your computer, select Yes.
    • The settings window opens.
  7. Continue with configuring the update.
  1. Obtain the installation package which is provided as a ZIP fileClosed A compressed file which contains multiple other files. Has the .ZIP file extension. ZIP files must be unzipped before use..
  2. Quit .
  3. Unpack the installation package onto the local hard drive of the CAM computerClosed The computer that is connected to your machine and which runs DentalCAM and DentalCNC..
    1. Right-click onto the ZIP fileClosed A compressed file which contains multiple other files. Has the .ZIP file extension. ZIP files must be unzipped before use. and select Extract all from the context menu.
    2. Enter a destination folder into the input field or select Browse… and navigate to the desired folder.
    3. Select Extract.
    • Windows® unpacks the installation data into the selected folder.
  4. Start Setup.exe in the folder with the installation data.
  5. If Windows® asks you whether Setup.exe may make changes to your computer, select Yes.
  6. If Windows® Defender SmartScreen notifies you that it prevented the start of an unknown app to protect the PC, do the following:
    1. Select Further information.
    2. Select Run anyway.
    • The settings window opens.
  7. Continue with configuring the update.

Configuring updates

If you have started the update, the setup window displays.

The setup window: Configure an update

  1. Deactivate all anti-malware applications and firewallsClosed Security software which monitors the network data to block harmful data. for the duration of the installation to avoid interference with the update.
  2. Activate the Update option.
  3. Activate the Create Desktop Icon option (optional).
  4. Activate the Install USB/Ethernet driver option (optional).
  5. Leave the text in the Destination folder input field as it is. Otherwise, the setup programClosed A separate program called "Setup.exe" which installs the applications on your hard drive. will install a second copy of the applications instead of updating the existing installation.
  6. To start the update, select the following icon:
  7. To check for installation wizardsClosed Application which installs software on your hard drive and leads you through every single step. that display behind the setup window, drag the setup window to the side.
  8. Install all components with the help of the installation wizardsClosed Application which installs software on your hard drive and leads you through every single step..
  9. Activate all your anti malware applications.

    10. Does not apply to the Z4. Never install anti malware applications on the internal CAM computerClosed The computer that is connected to your machine and which runs DentalCAM and DentalCNC. of the Z4.

  10. With an automatic update: Switch off the machine at the main power switch. Wait for 10 seconds. Switch on the machine at the main power switch.
  11. If the machine has an internal CAM computerClosed The computer that is connected to your machine and which runs DentalCAM and DentalCNC.: Press the start button.
  12. If the machine has an external CAM computerClosed The computer that is connected to your machine and which runs DentalCAM and DentalCNC.: Start the CAM computerClosed The computer that is connected to your machine and which runs DentalCAM and DentalCNC..
  13. Start DentalCNC.
  14. If DentalCNC can’t establish a connection to the machine, set the port number.
  15. In case of a manual update or if no machine was connected during the automatic download of DentalCAM & DentalCNC, check if a firmware update is available. Updating the firmware of the machine

What's next?

In case of a new installation:

Adjust DentalCAM and DentalCNC to your needs

In case of an update, you can start the applications and continue working.

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